Providing new value for both condominium residents and management companies Autonomous Growth Type "AI Condominium Concierge" Released on February 18

2026.02.12 15:30

タケロボ株式会社

takerobo corporation (Location: Shinagawa-ku, Tokyo; President: Kiyoaki Takeuchi), a developer and provider of AI and robots, has commercialized a new solution, "AI Condominium Concierge," in which AI takes charge of concierge services for condominiums, and will start offering it from February 18, 2026 (Wednesday).

This solution will bring great benefits to both residents and management companies as a "growing concierge" that continues to autonomously learn residents' needs and local information.

＜AI Concierge for Condominiums Introduction Page

https://www.takerobo.co.jp/apartment_concierge.html

1. Background of product commercialization (Concierge shortage has become a nationwide issue)

While condominiums are becoming more sophisticated and luxurious, issues such as "a decrease in the number of applicants for concierge positions," "an increase in the burden of 24-hour support," and "an increase in personnel costs for management companies" are becoming apparent.

In response to these issues, Takebot proposes a new operational model in which AI functions as a concierge and collaborates with people as needed.

It can provide not only condominium information, but also information on nearby facilities and other useful information for daily life. Furthermore, AI can continue to learn autonomously, enabling it to provide services optimized for each condominium.

2. Main Functions and Features

<Easy-to-understand guidance that anyone can use

The system can be used intuitively by everyone from the elderly to children through a combination of four interfaces: screen (images, videos, applications, etc.), touch operation, voice utterance, and voice recognition.

＜AI grows autonomously and is optimized for each condominium.

AI continuously learns residents' inquiry trends and regional/national trends, and through AI agents and intent AI, AI grows autonomously according to the condominium in which it is installed.

<Multilingual support for foreign residents

AI system automatically converts to multiple languages simply by registering and learning in Japanese. This enables condominium management that can respond to the increasing number of foreign residents.

<Both "service quality" and "efficiency" are achieved through manned cooperation.

Inquiries that cannot be handled by AI can be switched to "video call" or "manned chat. This significantly reduces staff workload while maintaining resident satisfaction.

<Designed to match the condominium where the system is installed

Depending on the type of condominium where the system is installed, there are two types: a device type for use at the reception desk, and a smartphone type for use from residents' smartphones (tablets and PCs are also acceptable). We can also apply the screen design you request.

<Easy-to-install system design

Even if you do not have any data to register or learn from, we can create and provide sample data.

<Entertainment functions for residents

We provide contents such as quizzes, photo shooting, fortune-telling, etc., which can be configured to suit the condominium, and contribute to the promotion of use and community building.

3. Sample images

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